Banquet & Events Manager

Mission Statement: To provide an unparalleled country club experience for members and teammates, by offering personalized service, outstanding facilities, and commitment to excellence.

Overview: The Banquet & Events Manager is the primary point of contact for all members and their guests who wish to plan an event at the club. The principle focus of this position is on assuring that the wants and needs of club members and guests are consistently exceeded. This person will be responsible for developing and implementing a sales plan to increase private event sales as well as member events. Further, this person will be responsible for and oversee all administrative and operational aspects of preparing and serving events, including supervising of staff.

Job Duties:

• Works closely with the General Manager, Executive Chef, Clubhouse Manager, Head Golf Professional and committee members to plan and execute both Club and Private events, and Sports Tournaments.
• Works with the Executive Chef to determine selling prices, menus, and other details for private and club events.
• Takes responsibility for the development and execution of annual sales goals.
• Schedules calls or visits with members and their guests to assess ongoing needs.
• Ensures all events are correctly contracted.
• Provides member/guest tours and offers suggestions to sell the Club's facilities and banquet offerings for events being planned.
• Suggests and helps members/guests plan menus in conjunction with the Executive Chef.
• Transmits necessary information to, and coordinates event planning with production, serving and working with staff, including printing of menus, procuring of decorations, entertainment and other special requests.
• Diagrams room layout and related function details.
• Maintains a working knowledge of competitive pricing and offerings.
• Completes Banquet Event Orders (BEOs) for all events.
• Obtains necessary permits for special events and functions.
• Handles member requests and complaints.
• Maintains past and potential event files as well as special club events and holiday files.
• Arranges and coordinates prompt billing and payment for all event deposits and payments.
• Coordinates and conducts weekly BEO meetings for all events.
• Critiques functions to determine future needs and implement necessary changes to increase quality and profitability of events.
• Assumes responsibility of Manager on Duty when necessary.
• Oversee and manage banquet servers’ schedules and responsibilities.
• Orders all food service linens, including club special events, private events, and regular dining.
• Work with Director of Finance and General Manager to develop and departmental budget.
• Performs other appropriate tasks as assigned by the Clubhouse Manager.

Qualifications:

• Bachelor’s degree in hospitality or event planning preferred.

• 2 years in a food and beverage sales or event planning capacity, with private club experience preferred.
• Food Handler’s certification and Responsible Beverage Service required within 30 days of hire.
• Demonstrated experience and capability in the areas of membership relations with an emphasis in both planning and executing private events.
• Demonstrated quality written, verbal, budgeting, computer and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision.
• Positive attitude, team player, and professionalism in all aspects
• Bending, squatting, lifting 25 lbs or more; constant standing, turning and walking.